AI Unlikely to Take Over Most Jobs, but Clerical Work Faces Risk of Automation: UN Study

Generative artificial intelligence (artificial intelligence) may not completely take over most people’s jobs, but rather automate some of their duties, freeing them up for other tasks, a United Nations study showed on Monday. However, the report warns that clerical work is likely to be hit the hardest, potentially hitting female employment harder, given the disproportionate representation of women in the industry, especially in wealthier countries. The surge in interest in generative artificial intelligence and its chatbot applications has sparked fears of job losses similar to those that arose after the introduction of moving assembly lines in the early 1900s and mainframe computers in the 1950s.

but that study Produced by the International Labor Organization (International Labor Organization) concluded: “Most jobs and industries are only partially exposed to automation and are therefore more likely to be complemented than replaced by AI.”

It added that this meant that “the technology’s most important impact may be increased workload”.

The occupation most affected by GenAI — capable of generating text, images, sounds, animations, 3D models and other data — is clerical work, with about a quarter of tasks highly exposed to potential automation, the study said.

But most other occupations, such as managers and salespeople, were less affected, the report said.

Still, the UN agency’s report warns that the effects of AI-generated AI on affected workers could still be “brutal.”

“For policymakers, therefore, our research should not be read as a voice of calm but as a call to use policy to respond to the technological changes we face,” the report said.

© Thomson Reuters 2023


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