The iPhone 15 series of smartphones launched on Tuesday with some noteworthy hardware upgrades compared to the company’s previous models. At the “Wonderlust” event, Apple announced a new feature that expands the capabilities of the “Satellite SOS” feature launched on last year’s iPhone 14 series of smartphones. The service, called Satellite Roadside Assistance, lets iPhone 14 and iPhone 15 owners call for help if their car breaks down and they don’t have a cellular connection.
Apple announced roadside assistance via satellite when it launched the iPhone 15 and iPhone 15 Plus at its launch event in September. The company explains that the feature is intended to help iPhone users who are locked out of their cars or experience car troubles, such as running out of fuel or charge or having a flat tire, in areas where cellular coverage or Wi-Fi access is unavailable. .
The company has partnered with the American Automobile Association (AAA) to provide assistance to iPhone users in the United States. According to Apple, customers are not required to have a AAA membership and detailed pricing information will be displayed on the smartphone before AAA dispatches roadside assistance. support page This comes shortly after the launch.
Apple says that in order for satellite roadside assistance to work, you need to be outdoors and have a clear view of the sky and horizon, similar to the satellite emergency SOS feature launched on last year’s iPhone 14 series of smartphones.
Apple’s support page says you must click the “New Message” button and enter “Roadside” in the address field to see a message. roadside assistance This option appears when you don’t have cellular or Wi-Fi coverage. You can request help using the satellite roadside assistance feature by following the on-screen instructions and providing the required details.
Currently, the feature is only available in the United States (with the exception of the U.S. Virgin Islands), but Apple says international travelers in the U.S. will also be able to use the feature while in the U.S., unless they purchased an iPhone 14 or iPhone 15 in Armenia, according to the company , Belarus, China, Hong Kong, Macau, Kazakhstan, Kyrgyzstan and Russia.
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