Apple blamed a software bug and other issues related to popular apps like Instagram and Uber. Recently released iPhone 15 models heating up and prompting complaints that it’s getting too hot to handle.
The Cupertino, Calif., company said on Saturday it was rolling out an update to the iOS 17 system that powers the iPhone 15 series to prevent the devices from overheating and was addressing issues that operate in a way that “causes the system to overload.” application. ”.
Meta Platforms-owned Instagram made changes to its social media app earlier this week to prevent it from heating up on the latest iPhone operating system.
Apple said other apps such as Uber and the video game Asphalt 9 are still in the process of rolling out updates. It did not specify when it would release its own software fix, but said any security issues should not prevent iPhone 15 users from using their devices while they wait for the update.
After media reports detailed overheating complaints on online message boards, Apple provided a brief statement to The Associated Press, saying “we have identified a number of conditions that may cause iPhone to run warmer than expected.”
Wall Street Journal amplifies concerns in a story The company cited overheating issues during its own testing of the new iPhone, which went on sale a week ago.
It’s not uncommon for new iPhones to become uncomfortably warm during the first few days of use or when restoring from backup information stored in the cloud – these issues Apple has flagged down For users. Devices can also get hot when using processing-intensive applications such as video games and augmented reality, but the iPhone 15 models’ heating issues extend beyond these typical conditions.
In its admission, Apple emphasized that the problem had nothing to do with the sleek titanium casings used in the higher-end iPhone 15 Pro and iPhone 15 Pro Max, rather than the stainless steel casings used on older smartphones.
Apple also dismissed speculation that overheating issues with the new models could be related to a switch from its proprietary Lightning charging cable to a USB charging cable. Use a wider range of USB-C ports This enables it to comply with directives issued by European regulators.
While Apple says it’s confident it can quickly resolve the overheating issue with an upcoming software update, the issue could still curb sales of its flagship product as the company faced for three consecutive quarters Overall sales were down from the same period last year.
The economic downturn has affected iPhone sales, which fell a total of 4% in the nine months of Apple’s past three fiscal quarters compared with the same period last year.
Apple is trying to boost sales by raising the starting price of the top-of-the-line iPhone 15 Pro Max to $1,200, up $100, or 9%, from last year’s similar model.
Investor concerns over Apple’s uncharacteristic sales scare have wiped out more than $300 billion in shareholder wealth since the company’s market value fell. Closing price $3 trillion The first time was in late June.
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