Artificial intelligence leader OpenAI said on Monday it was releasing a version of ChatGPT aimed at large enterprises, increasing the overlap of services offered to customers by OpenAI and its financial backer Microsoft.

ChatGPT Enterprise offers increased security, privacy and faster access to OpenAI technology, the company said. Early clients include Block, The Carlyle and The Estée Lauder Companies.

When OpenAI released its consumer-focused ChatGPT in November, it sparked a frenzy of use of generative AI for everyday tasks from writing to coding, and reached 100 million monthly active users in January.

A Reuters/Ipsos poll has found that many Americans use ChatGPT to help with work-related tasks, despite being discouraged by their employers.

With the launch of ChatGPT Enterprise, OpenAI hopes that employers can use ChatGPT at work with confidence.

Microsoft already offers businesses access to ChatGPT through its Azure OpenAI service, but in order to use it, businesses must be customers of Azure, Microsoft’s cloud computing platform.

OpenAI says ChatGPT Enterprise subscribers do not need an Azure subscription. OpenAI and Microsoft have launched overlapping services before, and it’s unclear how much the two companies compete for customers.

Asked whether ChatGPT Enterprise competed with Microsoft for customers, an OpenAI spokesperson said, “Customers can choose the platform that suits their business.”

© Thomson Reuters 2023


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